Privacy and Disclosure Policy
Personal Data Protection Law (KVKK) Compliance
As True Medya, we commit to processing your personal data in accordance with Law No. 6698 on the Protection of Personal Data ("KVKK") and related legislation, in a lawful, transparent, and secure manner.
This privacy and disclosure text summarizes which of your data we process and for what purposes when you visit our website, use our contact forms, and request information/quotes about our products, studio setup, or technical services.
Processed Personal Data
When you contact us through the contact forms on our website, the following personal data may be processed:
- Name, surname
- Email address
- Phone number
- Business/Company name (if any)
- Subject and content of the message you send through the form
- Basic transaction security data (IP address, browser information, usage time, etc.)
Processing Purposes
Your personal data is processed for the following purposes in accordance with the principles set forth in Article 4 of the KVKK:
- Responding to your communication requests and contacting you
- Providing information about our distributed products, technical services, and projects
- Conducting service and offer processes
- Ensuring website security
- Fulfilling our legal obligations arising from relevant legislation
Legal Basis
Your personal data is processed based on the following legal grounds specified in Article 5 of the KVKK:
- Being directly related to the establishment or performance of a contract (offer and technical service processes)
- Fulfilling the legal obligation of the data controller
- Legitimate interest of the data controller without harming the fundamental rights and freedoms of the data subject (B2B communication and business development)
Data Transfer
Your data may be shared, in accordance with the KVKK, only with our trusted technology providers that provide technical infrastructure, email sending, and hosting services, and with relevant official institutions to the extent required.
Retention Periods and Security
Your personal data is stored for the period required by the processing purpose and considering the statute of limitations periods foreseen in relevant legislation; after these periods, it is deleted, destroyed, or anonymized. Your data is protected by technical and administrative measures.
Your Rights
In accordance with Article 11 of the KVKK, you have the right to learn whether your personal data is processed, request information if processed, learn the purpose of processing, request correction if processed incompletely/incorrectly, and request deletion when conditions are met.
Contact
You can contact us through the communication channels on our website to exercise your rights or obtain detailed information.